# Accessibility Statement

## Our Commitment to Accessibility

Insect Lore is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at [customerservice@insectlore.com](mailto:customerservice@insectlore.com) with “Access Barrier” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

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We are unable to combine redemption fees. If you are redeeming 1-5 voucher codes, please complete separate purchases through our website for each voucher. If you are redeeming 6+ vouchers, please email us at [customerservice@insectlore.com](mailto:customerservice@insectlore.com) with your voucher codes and shipping address and we'll send you a custom invoice for payment.

**Our insects are sensitive to outdoor temperatures. We recommend ordering when daytime temperatures are below 90 degrees.**

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